Careers

First State Surgery Center – Business Office Lead

First State Surgery Center is searching for a qualified candidate to successfully take on a Business Office Lead role. This position is full time, and requires flexible availability starting in the early morning hours.

A desired candidate will have excellent communication skills, clerical organizational skills, front desk and scheduling experience, office experience, excellent problem solving abilities, strong leadership, and is extremely reliable.

If you have any interest in this position and feel like you meet the qualifications listed, or if you have any family/friend referrals who meet the qualifications, please send resumes to humanresources@fsortho.com

Job Location: Newark, DE, USA

Position Type: Full time permanent position

Work Experience: Minimum of 2 years of current desktop support experience.

Required Skills: Experience supporting Windows 7 and Windows 10, and Microsoft Office 2010 and above. Ability to troubleshoot hardware and software related desktop issues. Knowledge of Microsoft networking principles, capable of multi-tasking and working with minimal supervision.

Other Nice Skills to have: Knowledge of Next Gen software, Citrix, thin clients, SQL and Database servers, Right fax, wireless networks and experience in a medical facility.

Job description / Duties: First State Orthopaedics is looking for a professional, skilled individual to provide advice and support to our employees to help them effectively use computer software/hardware. Duties include but not limited to: providing telephone, e-mail and in-person support, identifying hardware/software problems and solutions, installing and downloading approved software, ensuring users’ efficient and effective utilization of applications and equipment by providing guidelines for use and self-help instructions. Maintain desktop and laptop standards for all locations. Working with Next Gen programmer and IT support staff, undertaking various housekeeping and reporting functions for the areas of responsibility. Maintain work records through ticket based tracking system and inform users about the status of open problems.

Essential qualities: Exceptional interpersonal skills, energetic individual with a positive attitude, above average ability to communicate with end user’s, attention to detail, strong multi tasking and follow through and the ability to safeguard confidential data. To be considered, you must have the ability to lift 35 pounds, work 8:00am. – 5:00 p.m. Monday thru Friday with occasional late nights and weekends. Must have reliable transportation to drive to satellite offices.

First State Orthopaedics offers excellent benefits, pleasant working conditions with the opportunity to bring your talents and professional expertise to work with a rapidly growing, dynamic and progressive Orthopaedic group. For prompt consideration, please submit your cover letter and resume to: humanresources@fsortho.com or fax it to (302) 368-0103. Verifiable references are required along with of our company standard background checks.

Minimum Immigration status: US Citizen / Permanent Resident

Job Starting date: Position available now

Wage/Salary: Hourly: 40 to 50 hours per week / salary negotiable

Job Title:  Medical Records Clerk

Job Description:  The Medical Records Clerk is responsible for processing and distributing electronic faxes, electronic filing and scanning, preparation of interoffice satellite bags for distribution, requesting charts from storage vendor electronically and processing mail.

Preferred Skills:

High School Diploma required.  Good communication and computer skills and a good working knowledge of general medical terminology.  Ability to interface with support departments and articulate issues and concerns. Experience with Next Gen EPM and EMR systems and DHIN a plus.

Job Description:  The Patient Account representative is responsible for reconciling discrepancies and collecting on delinquent accounts.  Presents a positive image to supporting staff members and patients at all times. 

Preferred Skills:  High School Diploma or Associates Degree in related field, previous experience in healthcare collection/billing, excellent communication and computer skills, good working knowledge of medical terminology CPT and ICD-10 coding.   Ability to maintain good working relationships with all co-workers, patients and general public. Knowledge of state laws and statutes.  Understanding of legal process involving medical claims.  Understanding and react to developing trends in healthcare reimbursements.

Job Title:  Medical Assistant

Job Description:  The Medical Assistant performs clinical and administrative duties under the direction of the physician.  Duties may include taking and recording vital signs, interview patients and record medical histories, preparing patients for examination, preparing injections, assistance in cast room and explaining treatment procedures, medications, and physicians’ instructions to patients.

Preferred Skills:

Graduate from an accredited Medical Assistant Program; certification as a Registered Medical Assistant and CPR certification. Excellent interpersonal and communication skills required.  Maintain professionalism and confidentiality.  Ability to make independent decisions using critical thinking, problem solving and perform responsibilities under stressful situations.  Meet technical standards.  Must be capable of working variable schedules.  This is a full time position with flexible hours.