Careers

First State Orthopaedics is an industry leading, high performance team of medical professionals, serving patients from multiple locations around the Greater Delaware area. We offer a dynamic, fast-paced environment that encourages employees to grow professionally while serving. We encourage innovation, support individual development, and value excellence.

We recruit and hire highly capable, self-motivated professionals who thrive on change and challenge. Successful candidates have demonstrated leadership ability, excellent communication and teamwork skills, strong academic performance and/or relevant professional experience.

Current Opportunities

FSSC Surgery Scheduler
Posted: 03/25/2021
Reports To: Facility Administrator 

Position Objective: Coordinate and post surgical procedures for First State Surgery Center. 

Position Requirements: High School Diploma. Must have two or more years of experience in hospital or outpatient surgical scheduling. Excellent typing, communication and computer skills. 

Detailed Responsibilities: 
  • Respond to incoming calls from FSO schedulers to post procedures. 
  • Print and fax demographic sheets from FSO & FSSC systems 
  • Verify patient’s surgical procedure to ensure accuracy 
  • Collect and confirm all History and Physicals, Pre-op work and consents are received. 
  • Act as primary contact for surgical patients and respond to telephone inquires. 
  • Prepare surgical charts and verify records for completeness 
  • Copying of records: anesthesia questionnaires, reconciliation forms, pre-op info.
  • Assist with patient check in as needed 
  • Provide daily surgery and procedure counts for the month 
  • Ability to interface with support departments and articulate issues and concerns. 
  • Interact with a variety of personalities and situations that require tact, judgment, poise and professionalism. 
  • Maintaining patient confidentiality. 
  • Organizational responsibilities: promoting patient rights; sharing problems relating to patients or staff with immediate supervisor in a timely manner. 

Physical/Mental Demands: High levels of mental concentration are required. Must handle multiple tasks simultaneously and subject to interruptions. Physical effort requires sitting for long periods of time and repetitive movements consisting of reaching with hands and arms. Manual dexterity, visual acuity, and the ability to speak and hear are required. 

FSSC reserves the right to revise this job description at any time.

EXPECTATIONS OF ALL EMPLOYEES

  • Provide exceptional service to all of our patients.
  • Exhibit professionalism and ethical behavior at all times. 
  • Maintain strict confidentiality of patient information and business within the organization’s policies. 
  • Maintain OSHA and HIPAA regulations. 
  • Treat everyone with respect, courtesy and friendliness. 
  • Adhere to all policies and procedures for our organization. 
  • Communicate recommendations on improvements of policies and procedures to management. 
  • Participate in committees, discussions and other team functions. 
  • Provide additional duties as may be assigned.
NOTE: This job description is not intended to be all-inclusive. The above statements are not to be construed as an exhaustive list of all responsibilities, skills or duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technological developments). This document does no create an employment contract and employment is “at-will”.

Full-Time Certified Professional Medical Coder
Posted: 03/15/2021

First State Orthopaedics is looking for a Full-Time Certified Professional Medical Coder for the Newark, DE office to assist with audits and patient account job duties.

Responsibilities for Certified Professional Medical Coder include:

  • Assign codes to diagnoses and procedures, using ICD (International Classification of Diseases) and CPT (Current Procedural Terminology) codes
  • Ensure codes are accurate and sequenced correctly in accordance with government and insurance regulations
  • Follow up with the provider on any documentation that is insufficient or unclear
  • Communicate with other clinical staff regarding documentation
  • Search for information in cases where the coding is complex or unusual
  • Receive and review patient charts and documents for accuracy
  • Review the previous day's batch of patient notes for evaluation and coding
  • Ensure that all codes are current and active

Qualifications for Certified Professional Medical Coder include:

  • Associate's Degree in Medical coding or successful completion of a certification program
  • Strong knowledge of anatomy, physiology and medical terminology
  • Excellent typing and 10-key speed and accuracy
  • Commitment to a high level of customer service
  • Familiarity with ICD-10 codes and procedures
  • Solid oral and written communication skills
  • Working knowledge of medical jargon and anatomy preferred
  • Able to work independently
Certified Medical Coder
Posted: 02/03/2021

Reports To: Accounts Receivable Supervisor

Position Objective: The medical coder reviews, analyzes, and codes diagnostic and procedural information that determines insurance payments. The primary function of this position is to evaluate ICD-9, CPT and HCPCS coding for reimbursement.

Position Requirements: High School Diploma. Two years of medical/surgical coding experience using ICD-9-CM or equivalent combination of education and experience. CCS, CCS-P or CPC certification preferred. Good typing, communication and computer skills.

Responsibilities for Medical Coder include:

  • Assign codes to diagnoses and procedures, using ICD (International Classification of Diseases) and CPT (Current Procedural Terminology) codes
  • Ensure codes are accurate and sequenced correctly in accordance with government and insurance regulations
  • Follow up with the provider on any documentation that is insufficient or unclear
  • Communicate with other clinical staff regarding documentation
  • Search for information in cases where the coding is complex or unusual
  • Receive and review patient charts and documents for accuracy
  • Review the previous day's batch of patient notes for evaluation and coding
  • Ensure that all codes are current and active

Qualifications for Medical Coder include:

  • Associate's Degree in Medical coding or successful completion of a certification program
  • Strong knowledge of anatomy, physiology and medical terminology
  • Excellent typing and 10-key speed and accuracy
  • Commitment to a high level of customer service
  • Familiarity with ICD-10 codes and procedures
  • Solid oral and written communication skills
  • Working knowledge of medical jargon and anatomy preferred
  • Able to work independently
Business Office Lead
Posted: 01/10/2020

First State Surgery Center – Business Office Lead

 

First State Surgery Center is searching for a qualified candidate to successfully take on a Business Office Lead role. This position is full time, and requires flexible availability starting in the early morning hours.

 

A desired candidate will have excellent communication skills, clerical organizational skills, front desk and scheduling experience, office experience, excellent problem solving abilities, strong leadership, and is extremely reliable.

 

If you have any interest in this position and feel like you meet the qualifications listed, or if you have any family/friend referrals who meet the qualifications, please send resumes to [email protected]

 


Medical Records Clerk - Newark
Posted: 01/15/2015

Job Title:  Medical Records Clerk

Job Description:  The Medical Records Clerk is responsible for processing and distributing electronic faxes, electronic filing and scanning, preparation of interoffice satellite bags for distribution, requesting charts from storage vendor electronically and processing mail.

 

Preferred Skills:

High School Diploma required.  Good communication and computer skills and a good working knowledge of general medical terminology.  Ability to interface with support departments and articulate issues and concerns. Experience with Next Gen EPM and EMR systems and DHIN a plus.

Patient Account Representative
Posted: 02/26/2015

 

 

Job Description:  The Patient Account representative is responsible for reconciling discrepancies and collecting on delinquent accounts.  Presents a positive image to supporting staff members and patients at all times. 

 

Preferred Skills:  High School Diploma or Associates Degree in related field, previous experience in healthcare collection/billing, excellent communication and computer skills, good working knowledge of medical terminology CPT and ICD-10 coding.   Ability to maintain good working relationships with all co-workers, patients and general public. Knowledge of state laws and statutes.  Understanding of legal process involving medical claims.  Understanding and react to developing trends in healthcare reimbursements.

 

Medical Assistant - Dover Location
Posted: 03/16/2015

Job Title:  Medical Assistant

Job Description:  The Medical Assistant performs clinical and administrative duties under the direction of the physician.  Duties may include taking and recording vital signs, interview patients and record medical histories, preparing patients for examination, preparing injections, assistance in cast room and explaining treatment procedures, medications, and physicians’ instructions to patients.

 

Preferred Skills:

Graduate from an accredited Medical Assistant Program; certification as a Registered Medical Assistant and CPR certification. Excellent interpersonal and communication skills required.  Maintain professionalism and confidentiality.  Ability to make independent decisions using critical thinking, problem solving and perform responsibilities under stressful situations.  Meet technical standards.  Must be capable of working variable schedules.  This is a full time position with flexible hours.

Front Desk Receptionist
Posted: 10/13/2014
Location:  First State Orthopaedics – Medical Arts Pavilion Office

Job Description:  The medical receptionist helps run, organize and maintain the front desk by answering phones, greeting patients and visitors, collecting  and entering patient demographics and insurance information into computer, collecting co-pays, document and send messages in EMR system, manage petty cash account and scheduling appointments in a professional and timely manner. 

Preferred Skills:  
High School Diploma required.  A minimum of one year work experience in a medical office setting.  Excellent communication and interpersonal skills, patient service focus.  Ability to multi-task and handle a high volume of calls.  Efficient and accurate data entry skills.  Must be punctual, reliable and capable of working flexible hours. Experience with Next Gen EMR/EPM system a plus.